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Case Study

Building for Growth: Strategic planning for an integrated logistics solution

Guided a logistics operator through a strategic plan spanning positioning, commercial strategy, and governance, strengthening its readiness for scalable growth.

Industry: Logistics Operator

Client

  • A leading provider of integrated logistics solutions in Brazil, operating a comprehensive network across all major regions.

  • Provides end-to-end logistics services including freight forwarding, customs brokerage, warehousing, and multimodal transportation solutions.

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Challenges

  • The company needed to develop a comprehensive strategic plan to strengthen its competitive position and drive sustainable growth across for it’s BU.

  • Key challenges included the need for clearer strategic positioning, optimized service portfolio definition, and enhanced commercial strategy to better serve potential key customers.

Our Approach

  • Strategic Positioning: defined strategic vision and positioning, built a strategic roadmap and created a business case with the financial evaluation to support investment decision.

  • Commercial Strategy: conducted customer mapping and classification of key potential clients, target product portfolio definition and service offerings, and pricing strategy and sales channel definition.

  • Governance: established governance foundation through internal structure design (functional diagrams, organizational structure), compensation models, training plans, and quality process frameworks.

Results

  • Established strategic clarity through well-defined vision, positioning, and value drivers that enhanced decision-making capabilities across the organization.

  • Created actionable commercial strategy with customer segmentation and portfolio optimization, enabling more targeted and effective sales approaches.

  • Improved organizational readiness through structured governance frameworks, compensation models, and training plans that support scalable growth.

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