With the repeated geopolitical, climate, and economic upheavals we have experienced in recent years, Supply Chain must constantly adapt. Yet, despite good intentions and team investment, how many companies can claim to have fully succeeded in all their Supply Chain transformation projects? Supply chain transformation projects powered by clear, effective Governance When it comes to governance, at Diagma, as observers and co-actors alongside our clients in Supply Chain developm

An article by CartaCapital magazine on the growth of Brazil's logistics sector cites Massimo Consulting's case, which implemented an automation solution for a retail multinational. The result was a 60% reduction in order processing time, among other benefits. The report states that the segment is expected to grow 23% by 2029 in the country, driven by the increase in online sales and companies' investment in technology. In addition, the sector leads formal job creation in Braz

Massimo Consulting led the management of an automation case at a multinational in the retail sector. The goal was to optimize the order cycle, which resulted in a 60% reduction in processing time. The strategic process, development, and implementation were the subject of an article published on the Tupi.fm website. The project, launched in 2023, began with a detailed mapping of the activities carried out by the multinational's analysts, who worked with decentralized systems a

Process optimization generated a 60% reduction in order processing time Massimo Consulting, which specializes in the retail sector and has extensive experience in processes and logistics, led a strategic process automation project for a multinational in the consumer goods sector, with the goal of optimizing the order cycle and significantly reducing operational errors. Massimo's consultants were responsible for developing and implementing an RPA (Robotic Process Automation) t

In an article published by Agência O Globo, Massimo Consulting outlines some essential processes for successfully implementing logistics automation, taking into account the need to adapt to the demands and specifics of each company, sector, and service level. In a case carried out by Massimo, the starting point was a detailed mapping of the activities performed by the multinational's analysts, who worked with decentralized systems and manual checks. After further analysis, re

A logistics automation case by Massimo Consulting was featured on the Mundo do Marketing website for the strategic advantage that a cloud-based solution generated for the company's marketing department, a multinational in the consumer goods sector. The cloud-based solution allows for frequent inventory updates without direct user intervention, keeping all data constantly up to date, without the need to access complex systems or perform manual queries on large volumes of data.

Valor publishes an article about Massimo Consulting's logistics automation case at a multinational in the consumer goods sector. One of the main results was a 60% reduction in order processing time already in the project's first stage. The gains achieved through the consulting work reinforce the importance of logistics automation in resolving failures. In this case, the tool adopted was Robotic Process Automation (RPA) within integrated ERP processes. According to the article

In an article published by O Globo newspaper on logistics automation, featuring a Massimo Consulting case, e-commerce is estimated to be the main driver of the sector's expansion worldwide. The market is expected to grow 9.9% per year through 2029, according to research by Mordor Intelligence. However, e-commerce is not the only factor contributing to this improvement. The research points to other factors that will also be important: ➡️ Expansion of organizational control ➡️

Delivery efficiency and service level are essential to ensuring sales success on one of the year's biggest shopping dates One of the most profitable dates for retail is approaching, and Black Friday 2024 promises to be more profitable than the previous year's. According to data from Geotrust Confi, the event is expected to generate 9.1% more online sales volume than in 2023, reaching a possible revenue of R$9.3 billion. To maintain this sales performance, it is necessary to p

In an article published by O Globo, Guilherme Felippe, a Massimo Consulting consultant, states that many logistics failures occur when a retailer expands its operation without adjusting processes and adapting technology accordingly. In some cases, these failures are directly linked to corporate systems, but companies are not always able to trace the specific causes of each type of problem. To adjust corporate systems such as ERP, MRP, and WMS, it is necessary to understand ea

Guilherme Felippe, a Massimo Consulting consultant, points out in an article published by Mundo do Marketing that one of the biggest challenges companies face is the lack of modernization in IT infrastructure at distribution centers amid rising volumes of goods. "When a retailer expands its operation without adjusting processes and adapting technology, it ends up facing unexpected problems, such as an exponential rise in delivery logistics errors and increasingly longer delay

One of the main challenges for retailers is outdated warehouse technology that no longer meets companies' needs and contributes to a slow logistics process. In an article published by Valor Investe, Guilherme Felippe, a Massimo Consulting consultant, points out that he has been seeing this situation in several companies, and that this worsening condition leads to failures that ultimately generate losses. "In one of our clients, for example, the systems and operational process

In an article published by the Varejo S.A. portal, Guilherme Felippe, a Massimo Consulting consultant, points out the importance of correctly applying automation systems such as ERP, MRP, and WMS, according to volume, process design, and other factors. "In one of our clients, for example, the systems and operational processes were designed ten years ago, sized to handle the volume at that time. A small delay in stock replenishment used to be easily managed by the team with qu

Two retailers of the same size can require very different automation systems. In an article published by Segs, Guilherme Felippe, a Massimo Consulting consultant, states that it is necessary to consider the particularities of each operation, as well as understand the product chain end to end, in order to select the right ERP, MRP, or WMS. According to the expert, to achieve maximum efficiency and mitigate failures, it is necessary to seek out the right solutions on the market

By Guilherme Felippe, consultant at Massimo Consulting. When a retailer manages to expand its operation, it can end up facing losses due to unexpected problems, such as an exponential increase in delivery logistics errors and failures, and increasingly longer delays in restocking or order dispatch, for example. In some cases, companies identify possible failures in one of their corporate systems, such as the ERP, MRP, or WMS. But they are not always able to trace the specif

For DIAGMA, S&OP (Sales and Operations Planning) is a process for steering and accelerating companies' growth, as well as their profitability. We have developed an original, customizable S&OP approach built around 5 pillars, ranging from defining Supply Chain strategies and objectives to the rapid implementation of the process. Here is the second aspect of our approach, on the effectiveness of the S&OP process itself. HOW TO MAKE YOUR S&OP MORE EFFECTIVE? In another artic

Failures during this period can undermine the high earning potential of the date Delivery failures are the top complaint among customers who shop for Christmas. According to data from SoluCX, a customer satisfaction and NPS (Net Promoter Score) research firm, 42% of customer complaints are related to long product delivery times, and 39% say delays are the main reason for losing interest in shopping on this date. To keep retailers from becoming part of this statistic, Eduardo

Delivery delays are one of the top complaints on Black Friday. To avoid them, #retailers need to develop integrated strategies. Eduardo Muniz, a consultant at #MassimoConsulting — specialized in retail and consumer goods — states that it is necessary to review the entire #logisticschain so that improvements can be implemented, aiming for a profitable Black Friday for #retail. "It is necessary to go beyond delivery logistics and integrate the entire chain: technology, processe